I went here to find the perfect pair of raw (sanforized), selvedge denim jeans. I described the ballpark of what I wanted, and had obnoxiously specific requirements. Fit had to be perfect, pocket had to be large enough, they had to be well made, they had to work with my shoes and my boots, rise had to be right, and a button fly.
They eyeballed my size and had me try on two pair for fit. From there the Mrs. pulled the first pair jeans. About this time Ted waltzed in. What a guy, coming in on his day off. I didn't intend to snag his Saturday, but he took the time and had me try on a few different pairs just to be sure. After everything, i selected the first pair of jeans his wife pulled and am incredibly pleased with how they are breaking in. These two nailed it!
I haven't looked back since... Except for the heavier pair I'll be buying for winter, and the boots I'm going to pick up, and I'm sure there will be something else.
These people know their product, genuinely enjoy what they do, take the time to do it right, have a wide selection, can professionally tailor, and offer quality accessories.
I am a customer for life.